VOIP Phone Systems: Supporting Connection and Collaboration


Even in the age of computers a lot of office work still relies on the phone system. Whether you are reaching out to a client or touching base with colleagues far and wide the phone is still essential to the running of any business. More and more companies are moving away from traditional landlines and adopting VoIP phone systems. VoIP (Voice over Internet Protocol) phones are phones in the traditional sense, but they also do so much more. VoIP systems can be used to share files and host video and web conferences.

Why Should My Company Choose VoIP?

Businesses are, by their very nature, busy. Communication needs to be seamless and instantaneous, and you need a phone system that can support your entire communication web of employees, clients and business associates. VoIP systems include a number of features not found in traditional phone systems, including:

  • Conference calling and multi-party calling features
  • The ability to hold and transfer multiple calls quickly and efficiently
  • Locally stored and network-based directories, making it easy for employees to communicate with each other and clients

VoIP Systems are Affordable

One of the biggest selling features of VoIP is its lower price point. Traditional landline based telephone systems are expensive, and charge companies for each local and international call they make. VoIP systems are less costly to install and maintain and often come with free local unlimited calls. Some providers even offer free international calling.

Dual-mode VoIP headsets are affordable and are able to switch easily between a cellular connection and the building’s WiFi. This further reduces costs as you no longer need to provide your employees with both desk phones and cell phones.

VoIP systems allow both voice and data communications to run over a single network, further reducing infrastructure related costs.

VoIP Systems are Versatile

VoIP systems can be configured to ring on multiple devices. This feature is particularly beneficial for business owners and employees who spend a lot of time away from their desks during the workday.

VoIP Systems are Multifunctional

VoIP systems are so much more than just phones. They can easily be configured so that you can listen to your emails, send voice messages to the fax machine and host web conferences and video seminars. VoIP systems also scale well, so you can easily add and subtract features as you need them without having to invest in new hardware.

VoIP Systems are Secure

Cybersecurity is an important aspect of any business. VoIP systems are already configured to use standardized encryption protocols, making it easier to protect sensitive information.

Is it Difficult to Switch Over to VoIP?

Switching your company over to VoIP is not difficult, and the hardware costs are minimal. All your business requires is a high-speed broadband internet connection, a modem, software from a VoIP provider (like Versature!), and either a computer equipped with a microphone or an adaptor for a regular phone.

Should you decide that your company would benefit from switching over to VoIP, the experts at TWT Group are here to help. We understand that for your business to succeed your technology has to work. Companies need reliable technology to run, which is why the experts at TWT will help you choose a system that is right for you and ensure it is implemented correctly. For more information about VoIP systems, or to schedule a consultation, please contact us today.

Topics: Technology